In the event of vehicle damage, safety should be calm analysis: vehicle damage is man-made or wear, or outside the village, still do not charge management, charge management, the owner to distinguish between different situations, and for different aspects: first, explain the settlement of disputes. Some property companies and security personnel are often responsible for accidents, but it is easy to intensify contradictions. Therefore, the security personnel should have a certain understanding of the responsibilities under different circumstances, and explain to the parties in appropriate language, timely settlement of disputes.
The two is to assist vehicle owners in finding suspicious vehicles and locking infringers. With the progress of science and technology, many communities are using monitoring facilities. After a dispute occurs, the security guard should assist the owner to find the video information of the monitoring equipment, and according to the video data or the parking record of the vehicle, help the owner to lock in the violation.
Timely alarm, timely help the owner in time to collect evidence. Generally speaking, if an accident occurs or the injured owner is not actively searched for, the security personnel shall assist the owner in making the first report and the police shall solve it. At the same time, safety officials should help owners collect evidence. It is not only convenient for the police to handle disputes, but also an important basis for insurance claims.
Therefore, the security guard should remind the owner to check the vehicle condition and record the scene with digital tools. For example, the photo functions of mobile phones and digital cameras are recorded in scraping locations and vehicle conditions. Usually the front part of the car, the rear part of the car, the friction of the area and so on. It is best to take a picture of both sides at the scene.
It is to help owners find corresponding insurance companies. The security guard shall inquire whether the owner has the corresponding insurance, notify the owner to inform the insurance company promptly, and assist the owner and the insurance company in handling the claims. Coordination of contradictions. If the infringer is certain, but the other party does not accept or refuse to compensate, or the owner is not satisfied with the compensation, then the intermediary and the infringer can coordinate and mediate, to help resolve the dispute peacefully, and the two sides reach an agreement.
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